New Zealand's Research and Engagement Experts

Citizens’ Panel

Our Citizens’ Panel service provides New Zealand councils with a ready-made sample, enabling councils to quickly consult on community issues.
Market Research

We provide market research services and specialise in working for government. This includes survey design, opinion research, customer satisfaction and full analysis services.
Consultation Management

We provide a full consultation management service. This includes consultation planning and delivery. We also provide consultation management software for one-off or on-going projects.
Analysis and Reporting

We provide a full data analysis and reporting service. From text analysis through to customised dashboards, we have the analysis and reporting solution for your next research or consultation project.



Profile picture of Jared Bothwell

Jared Bothwell

Account Director

Picture of Steven Peter

Steven Peter

Research Manager

Profile picture of Richard Stephens

Richard Stephens

Research Executive


Jared and the team at PublicVoice did an excellent job of putting together a user-friendly online survey on complex residential intensification issues. The survey delivery and response analysis was clear, focused and robust. I’m pleased to recommend PublicVoice and will be using their services again on our next project.

Andrew CummingDivisional Manager Environmental Policy, Hutt City Council

We have been extremely happy with the quality of the survey methodology, the presentation of reports and the excellent service that Jared and the team at PublicVoice have provided. I would happily recommend PublicVoice to any business looking to gain a deeper understanding of various client segments.

Kate JanesSenior Corporate Planner, Upper Hutt City Council

The Citizens' Panel developed by PublicVoice has provided Palmerston North City Council with a very easy way to gather views on a wide range of topics

Andrew BoylePalmerston North City Council

The insights gathered by the PublicVoice satisfaction survey have enabled Urbanplus to act and implement changes as a result of direct feedback from customers. Since implementing the survey, Urbanplus has seen across-the-board increases in customer satisfaction.

Toni BurrowsUrbanPlus

We were after a straight forward, cost effective solution that would help alleviate the administrative burden of running ‘Meet the Buyer’. PublicVoice developed an excellent solution which exceeded our expectations.

Caleb JohnstoneMinistry of Business Innovation & Employment

PublicVoice provided us with a system that was incredibly easy and fast. We loved the live updates of data too.

Dr Natalie WalkerNational Institute for Health Innovation

PublicVoice made a complicated process easy – nothing was too much trouble (despite numerous last minute changes from us) and the team were a pleasure to work with. The solution provided by PublicVoice exceeded our expectations and I wouldn’t hesitate to use them again.

Angela McCulloughProject Manager – Change - Health Benefits Limited

The Citizen’s Panel gives us an important tool to use in our overall mix of research and consultation that guides decision making. It is a timely and cost effective way for us to reach a wider community view and we have used Citizen’s Panel to draw out the community view on a range of Council initiatives.

Lex VerhovenStrategy Manager, Hastings District Council

At Education New Zealand we need to ensure that the services we provide to member organisations meet their needs. PublicVoice provides us with the means to consult and quickly translate members feedback into the insights we require.

Kathy PhillipsEducation New Zealand


June 21, 2018 in New Team Member

Welcome back Steven

PublicVoice welcomes Steven Peter back after traveling the world! Steven used to be our Research Analyst and now rejoins us as our Research Manager. Here is a quick catch up…
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June 20, 2018 in Food for thought, Survey Design

Maximising Survey Response Rates : Part 1

One of the big issues when running a survey is low response rates. The internet has made creating a survey and collecting feedback easier than at any other time in…
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Logo of Upper Hutt City Council

Upper Hutt City Council – Community Surveys

Logo of Hastings District Council

Hastings District Council – Citizens’ Panel

Logo of UrbanPlus

Urbanplus Satisfaction Survey

Logo of The National Institute for Health Innovation at The University of Auckland

National Institute for Health Innovation – (NZ Heart Health)

Logo of Health Benefits Limited

Health Benefits Limited

Logo of Palmerston North City Council

PNCC Citizens’ Panel

Palmerston North City Council - Citizens' Panel

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Contact us to find out how PublicVoice can help with your next research or consultation project