Community Research and Online Surveying

Using the Engage platform you can easily create online surveys, set up community panels and access detailed reporting on interactions and responses.

Surveys can be simply incorporated into emails or on your website, making it easy to reach your community members.

Online Surveys

Engage's powerful online survey engine makes it easy to create simple or complex online surveys which can include images, video, flash or other rich media.

Using the point-and-click design tools you can quickly create online surveys that can be included on your website or sent via email. Using Engage's powerful research capability allows you to understand your community better, and to measure the success of your online and offline communication activity.

Ease-of-use, power and flexibility

• Multi-page online surveys with branching logic.
• Multiple question types.
• Customisable validation - easily specify which answers are mandatory and which are optional.
• Personalise online surveys using any fields from your contact database.
• Full integration between the survey module and your database allows you to enrich your community insights based on survey responses.
• Triggers provide the ability to automate engagements based on survey responses.
• Full survey response tracking and sophisticated reporting in real time.
• Easily download online survey response data for more detailed statistical analysis.
• Compare survey responses over time for 'longitudinal' analysis of behavioural or attitudinal changes.

Powerful, real-time reporting

Engage's powerful reporting and charting engine delivers real-time visibility of your online survey and panel research. Build and share your own survey results reports easily.

Full tracking shows you how response rates are tracking and allows you to follow up with non-respondents quickly and easily.

Download completed online survey responses at any time for more detailed statistical analysis, charting or graphing in Excel or other tools.