Citizen Space Tour
- Consultation management
- Public-facing Consultation Finder
- Quick Consult Survey Tool
- Analysis, Reporting & Export
- User and Department Admin
Overview
Citizen Space is an open-source system for managing, publicising and archiving all of your organisation's consultation activity. Developed in collaboration with the UK Government, it has been designed to help local and central government run their consultation processes more efficiently and effectively.
Citizen Space provides the following key areas of functionality:
Consultation management
Password-protected administration area allowing members of your organisation to add, edit and report on consultations.
You can monitor and manage all your consultations in one place with the comprehensive admin system. Create new consultations and search, sort, filter and export your existing consultations.
Consultation dashboards
Each consultation has its own dashboard showing topline stats such as the number of respondents. The dashboard also provides instant access to a consultation's editing, publishing, analysis and reporting tools.
Public-facing Consultation Finder
A front-end website allowing the public to search for, share and participate in consultations.
The Consultation Hub is the first page most of your visitors will see. It gives a brief introduction to your organisation's Citizen Space site, and shows forthcoming, open and closed consultations at a glance.
Featured Consultation
An optional Featured Consultation can be displayed in a prominent position on the hub. This might be used to encourage participation on a key issue, or to draw attention to a consultation that is closing soon.
Quick Consult Survey Tool
A flexible online survey system for securely collecting consultation responses from users.
Choose the way participants move through the pages of your consultation. Linear format lets participants step through each page sequentially. Non-linear format allows participants to choose pages from a table of contents and complete them in any order.
Wide range of question types
Choose from text (single-line or multi-line), checkboxes, radio buttons and dropdown lists. Answers can also include file uploads, so that participants can illustrate their answer with a diagram, or include a supporting document.
Analysis, Reporting & Export
Tools for tagging and making sense of consultation responses, generating reports and statistics, and exporting data for use in other systems such as Microsoft® Excel® and SPSS®.
Analysis of responses
Throughout the consultation period and after it closes, analysts can go through the submitted responses, make notes and tag qualitative answers to allow for quantitative reporting.
Top-line numbers
At all times, the consultation's dashboard shows the number of responses received, and the percentage that have been analysed.
User and Department Admin
Tools for setting up user accounts, assigning roles to users, and grouping users into organisational departments or teams.
Flexible user hierarchy
There is no limit to the number of administrative users you can create. To reflect the different levels of accountability within your organisation, users can be given one of three possible roles:
- Individual admins: can create and publish consultations, view responses to their own consultations, and edit any consultations they previously created.
- Department/team admins: as above, but can also edit and view responses to the consultations of any other members of their team.
- Site admins: as above, but can edit and view responses to all consultations in the site, create new users and teams, and change site wide settings.
